Privacy Policy

At Revolver Upstairs, we are committed to safeguarding the privacy and confidentiality of your personal information. This policy outlines how we handle your data.

 

1. Data Privacy and Confidentiality


We collect and process your personal information in a secure and confidential manner. This includes, but is not limited to, personal details, driver’s license information, credit card information, and any other data you provide to us. Your data may be used for the purposes of compliance, safety & security, ticketing, reservations, memberships, and improving your experience at our venue.

 

2. Handling Customer Data

• Credit Card Information: We use secure, encrypted systems to process credit card payments. Your payment details are protected and handled in compliance with industry standards.

• Personal Details: We collect personal information such as your name, email, and phone number for services like restaurant bookings and promotions. This information is stored securely and is not shared with unauthorised third parties.

 

3. CCTV Surveillance


For the safety of our patrons and staff CCTV cameras are in operation throughout the venue. Footage is stored securely for 28 days or more as required by the licensing conditions of our premises and is accessed in the event of an incident or as required by law.

 

4. Use of Third-Party Products


We utilise third-party services for ticketing, restaurant reservations, and ID scanning and other venue systems. These services have their own comprehensive privacy policies and procedures. We encourage you to review their privacy policies for more information on how your data is managed by these providers. If you would like more information on third-party services please contact us via the contact us section of our website. 

 

5. Updates to This Policy


We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Please review this policy regularly for any updates. If you have any questions or concerns regarding this privacy policy, feel free to contact us via the contact us section of our website.